Flint River Ranch Warehouse Expansion
In order to shorten delivery timeframes to many of our customers in “outlying” areas (with respect to our original five warehouses), Flint River Ranch is partnering with several logistical warehouses across the United States to help better serve distributors and customers with faster delivery times. The only products that will be shipped from these logistical warehouses are preboxed 20 lb. and 40 lb. products. All others will come from one of our five larger regional warehouses.
Flint River Ranch has invested in logistical warehousing to ensure that all shipments are from a warehouse that has the customer placed in UPS Zone 3 or closer (meaning faster delivery times). The shipping zone is determined by UPS information online using the customer’s/recipient’s zip code as the zone definer. Many customers will not have any change in their warehouse assignment for supply, while others will receive their packages from a logistical warehouse and a Flint River Ranch regional warehouse both. Please let your customers know that their shipment may come from more than one location, so not all boxes will arrive on the same day or at the same time of day. Our delivery goal continues to be three to five business days for all products on any order.
If any product needs to be returned for any reason, it must be shipped to one of Flint River Ranch’s five regional warehouses. The return labels on the boxes coming from the logistical warehouses will include the address of the closest regional Flint River Ranch-owned warehouse for the customer to use when returning (or refusing – if they have been instructed to do so) a box to Flint River Ranch. It is imperative that if an opened box is being returned to Flint River Ranch that a note is included with the shipment to provide the reason for return. It is best for the customer (or distributor) returning the product to also call us at (800) 354-6858 and press Option 3 to notify the company that a product is being returned. We can then begin our notification procedure with the returns department so they may be aware of the pending return and know any special consideration for the returning items and appropriate refund.
Logistical warehouses are open or will soon be open in the following areas of the United States:
Western United States Central United States
Near San Francisco, CA Northeast Texas
Salt Lake City, UT Near Kansas City, Missouri
Near Minneapolis, Minnesota
Near Chicago, Illinois
Northeastern United States Southeastern United States
Near Columbus, Ohio Near Memphis, Tennessee
Near Portsmouth, New Hampshire Tampa, Florida